The Moment This Work Is For
Sometimes, as a business grows, the words around it stop fitting.
What used to feel easy to explain starts to take more effort.
Conversations stall.
People don’t land where you expect them to.
The work itself hasn’t slipped.
The language has.
This engagement exists for that moment when execution isn’t the problem, but accuracy is.
What This Work Is and Is What It’s Not
This is not branding work.
It is not marketing support.
It is not messaging polish or content creation.
Company X does not fix messaging.
This engagement is used when the language around a business no longer reflects how the business actually operates.
The work is investigative.
It responds to reality.
It does not prescribe change..
When This Engagement Is Used
This work is appropriate when one or more of the following is present:
explaining the business feels heavier than it should
conversations stall without a clear reason
the language sounds borrowed or performative
the business has evolved, but the words have not
something feels “off,” but it’s hard to name
This engagement is not introduced proactively.
It appears when misalignment becomes visible.
How the Engagement Unfolds
The Communication Alignment Engagement is contained and time-bound.
It unfolds over two to three weeks, through a small number of focused conversations, intentionally spaced so insight has time to settle between sessions.
This is not ongoing support.
It is not open-ended.
It is a pause — long enough to see clearly, short enough to remain precise.
igh-level structure
2–3 live conversations
approximately one hour per session
written reflection between sessions
shared working documents used to capture what surfaces
The work is to understand before defining.
What We Examine Together
Our conversations focus on:
how the business actually functions today
how it has changed over time
the clients it serves best
how decisions are made on the client side
how the work is experienced from first contact through delivery
where current language supports understanding
where it creates friction or distortion
Nothing is rewritten during this phase.
The goal is accuracy — not improvement.
What You Leave With
At the conclusion of the engagement, you’ll receive:
Business Voice Reference — First Edition
This document captures:
the story as it exists today
the audience orientation we establish
language that reflects the actual work
communication principles that should remain consistent
boundaries that protect accuracy moving forward
This is not marketing copy.
It is a reference point you can return to as the business continues to move.
Time & Investment
Timeline
2–3 weeks total
2–3 live conversations
approximately one hour per week
Investment
$1,800
Payment is due in full prior to the start of the engagement.
Continuation, If Useful
Once alignment is restored, some clients choose to continue working together — particularly when preparing for important conversations or periods of change.
If ongoing support is useful, it’s discussed after this engagement is complete.
There is no obligation..
This is steady work.
Thoughtful, grounded, and contained.
It isn’t rushed.
And it isn’t open-ended.
If this reflects the moment you’re in, we can start with a conversation and see what makes sense from there.
